Zoho

Create leads in Zoho when a customer video-calls

Connect ZOHO to VidioCall and continue managing customer leads at one single place. Sales agent allocation, work shift allocation, notifications and escalations are all can be managed within Zoho now.

Key Benefits

  • Attend to your hottest customer sales queries real-time
  • Manage your team from Zoho and increase your customer response time
  • Each call originate from VidioCall works as a lead, so no new software or installation needed.

Before you start

  • You must be an administrator for your ZOHO account. If you’re not, you will need to contact your ZOHO administrator to give you access.

  • You must have Admin permission in your VidioCall account. Only Admins can enable ZOHO integration.

Setup Guide

Follow the steps below to enable ZOHO notification in VidioCall.

Step 1

Go to your integrations tab in VidioCall dashboard. And click on “Integrate with Zoho” button.

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Step 2

Give permission to VidioCall to send leads to your Zoho CRM by entering your admin credentials. Press “Accept” to approve.

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You are now ready to receive Zoho notifications when a customer vidiocalls you.